If you’re not taking action after your Net Promoter Score (NPS) survey, you’re leaving money, and an improved customer experience, on the table. But each NPS segment—Promoters, Passives, and Detractors—requires a different approach from how you respond to how you embed incentives into their journey.

Join Rybbon, to learn how to take action with your NPS scores, driving your business goals like reduced customer churn, increased revenue, and a lower cost of acquisition. Make your NPS data count—reward your participants and incentivize future engagement. Improve your overall customer lifetime value and your company’s bottom line by tailoring your engagement and incorporating incentives to drive action.

You’ll learn:

The critical differences between the NPS segments

How to leverage incentives after your NPS survey

What post-NPS action you need to take to impact your ROI

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